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Description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

We are seeking a dynamic Software Development Manager to join the DCV organization, leading a team working on the remote desktop protocol and on peripheral redirection. In this critical role, you will drive software development across multiple platforms (Windows, Linux, Mac, Web, Android, iOS) and the supporting infrastructure. Your leadership will balance immediate customer needs with a strategic vision for the future, requiring exceptional organization and prioritization skills.

This position offers a unique opportunity to shape the in-session experience for WorkSpaces users while developing engineering talent. You'll collaborate with leaders across End User Computing teams to create software that resolves customer friction points and delivers features customers love. If you excel at balancing tactical delivery with strategic planning and are passionate about creating exceptional user experiences, this role offers significant impact and growth potential.

Key job responsibilities
- Define team structure, allocate resources, and balance tactical needs against strategic goals while working effectively with other teams to accomplish objectives.
- Lead the design, implementation, and successful delivery of large-scale software initiatives through a team of engineers across multiple platforms.
- Work backwards from customer needs to create a compelling vision that resolves friction points, writing clear PR/FAQs and evaluating tradeoffs that best serve customer interests.
- Create mechanisms to scale operations, delegating appropriately while maintaining ownership and staying connected to implementation details.
- Foster a sustainable workload environment while developing your team through collaborative development planning, coaching, and strategic project assignments.

A day in the life
Your day begins with leading the team through prioritization of customer requests, feature development, and technical investments. You'll collaborate with product managers to understand customer needs and translate them into actionable engineering plans. Throughout the day, you'll communicate your vision to our collective leadership and coordinate with partner teams to ensure alignment. You'll mentor engineers, remove roadblocks, and make technical decisions that balance immediate customer satisfaction with long-term platform health.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.