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Description

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required.

Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.

We are hiring a Program manager to transform complex business challenges into innovative solutions that drive meaningful impact across Amazon's diverse operations. As a strategic problem solver, you'll design and implement process improvements that directly enhance customer experience and operational efficiency.

Key job responsibilities
Program Strategy & Execution: Lead the full lifecycle of complex, cross-functional programs, from high-level strategy to tactical delivery across multiple organizations.

Process Optimization: Design and launch comprehensive process and product improvements to enhance organizational efficiency and customer experience.

Data-Driven Decision Making: Develop, implement, and govern KPI reporting and metrics to quantify program performance and provide visibility into critical milestones.

Strategic Problem Solving: Identify and resolve complex operational challenges using data-driven insights and innovative strategic planning.

Cross-Functional Leadership: Collaborate with engineering teams, business leaders, and stakeholders to prioritize initiatives and drive team-based projects.

Risk Mitigation & Governance: Oversee gaps between systems and processes to reduce exposure to failure modes, ensuring requirements are documented and stakeholders are aligned.

Technical Documentation: Author high-quality documentation for internal and external teams to define project scope, priority, and long-term impact.


A day in the life
Your day will be a dynamic blend of strategic thinking, collaborative problem-solving, and data-driven decision-making. You'll navigate complex business landscapes, working across multiple teams to develop and implement transformative solutions that push the boundaries of operational excellence.

About the team
We are a collaborative network of strategic thinkers dedicated to solving intricate business challenges. Our team spans multiple domains including AWS, Supply Chain, Procurement, Operations, Devices, and Prime Video. We pride ourselves on empowering our team members to think independently, drive innovation, and create substantial business impact.