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Description

Are you a self-starter with a passion for e-commerce? Are you looking to expand your retail skillset and shape how the world’s biggest brands grow on Amazon?

As a Brand Specialist within the Amazon Vendor Services (AVS) team, you will manage a portfolio of Tier 1 vendors, acting as their primary point of contact and trusted business advisor. You will work backwards from the customer to identify growth opportunities, facilitate high-level business relationships, and ensure total vendor satisfaction. This role offers 360 exposure to the e-commerce industry, opening a multitude of career paths across Amazon.


Key job responsibilities
1. Strategic Business Advisory & Relationship Management
• End-to-End Ownership: Act as the primary point of contact for a significant pool of Tier 1 vendors, building productive, mutually beneficial relationships.
• Executive Consulting: Serve as a brand and category expert, providing strategic advice based on deep financial analysis and market trends.
2. Growth & Performance Optimization
• Selection & Discovery: Drive catalog growth by managing new product launches and optimizing product discoverability.
• Traffic & Conversion: Partner with Media and Merchandising teams to plan and execute best-in-class marketing campaigns and promotional activities to improve the customer journey.
• Operational Excellence: Improve product availability and reduce defects by driving process improvements within the vendor’s supply chain.
3. Data-Driven Insights & Innovation
• Analytics: Utilize analytical tools to turn raw data into actionable conclusions, regularly auditing metrics to ensure the quality of the AVS experience.
• Problem Solving: Identify opportunities to innovate and improve Amazon’s products, services, and internal systems.
• Reporting: Deliver comprehensive reporting to vendors to identify untapped market opportunities and areas for financial optimization.
4. Cross-Functional Collaboration
• Internal Partnering: Collaborate with key retail functions including Marketing, Finance, Supply Chain, and Tech to align on priorities and operational goals.
• Scalability: Contribute to the continuous enhancement of the AVS program across the MENA region by developing new tools and standardizing best practices.

A day in the life
1) Brand Specialists at Amazon - Jump Right In – see video https://www.youtube.com/watch?v=C4wafOkhayA
2) Brand Specialists at Amazon. What do they do? – see video https://www.youtube.com/watch?v=fYaySG_trNY