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Description

Are you excited about the idea of shaping Amazon’s next generation of fulfillment and distribution services, where you will move fast and make a big impact in a start-up environment? Do you enjoy learning about new technologies and building software solutions that are simple for customers of all sizes to use and that power millions of interactions daily?

Amazon Supply Chain Services (ASCS) is the umbrella name for Amazon’s suite of services that help businesses transport, warehouse, fulfill, deliver, and plan their movement of goods, inclusive of both on- and off-Amazon volume. With ASCS, businesses can offload their full supply chain planning & execution, or they can choose to integrate a la carte menu of composable supply chain primitives into their existing processes. For many years, these services have been used by Amazon sellers as standalone solutions and have played a central role in improving the Amazon CX and reducing our CTS. We have been accelerating the externalization of these services, so that merchants can use them for their off-Amazon channels, as well as the interoperability of these services, which enables merchants to easily use more than one service at a time.

We are seeking a high-caliber and experienced Senior Technical Program Manager to drive large-scale, transformational initiatives, to enhance both internal operations and external customer experiences beyond Amazon.com. This role requires cross-organizational leadership across technical, product, GTM, and operations teams. The ideal candidate will bring strategic and tactical vision to tackle complex challenges in software architecture, customer experience, and business strategy while scaling innovative products fundamental to Amazon's future. This role will have high level visibility due to the nature of the program. You will need strong writing and communication skills to senior leaders. If you enjoy dealing with high ambiguity, complexity and broad scope, you’re entrepreneurial and want to build a new generation of technical products, come join us!


Key job responsibilities
- You will apply technical depth in system architecture, design trade-offs, and technical risk mitigation
- You will demonstrate strong capabilities across: program management excellence, stakeholder management & communication, strategic thinking & vision, problem solving & decision making, and leadership and team development
- You will work closely with Sr Principal Engineers, Principal Engineers, Software Development Managers, Product Managers, Technical Writers, and GTM leaders.
- You will be responsible for delivering results despite working in an ambiguous environment.
- You will need a strong bias for action and be able to handle multiple priorities simultaneously.
- You will define strategy and build and execute roadmaps for the programs you own.
- You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for worldwide stakeholders of programs that you run.