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Communications Manager, Global Corporate Issues and Media Relations
Amazon
Marketing & Communications
Nashville, TN, USA
Posted on Feb 6, 2026
Description
The Global Corporate Issues and Media Relations (GCIMR) team is seeking a high-judgment and experienced communications professional to join our team. This individual will play an important role identifying and rapidly responding to emerging topics and issues across the company’s Operations business - in particular last-mile delivery.
Key job responsibilities
• Manage complex, fast-moving, and unexpected communications challenges with high judgment and professionalism
• Ability to be precise under tight deadlines and to prioritize and manage multiple situations simultaneously
• Effectively represent Amazon as an on-the-record spokesperson
• Ability to work with reporters to correct and clarify breaking news stories
• Write, develop, and manage approvals of external communications materials dealing with sensitive and timely topics
• Participate in multi-stakeholder emergency response meetings to provide insight and guidance from an external communications point-of-view
A day in the life
This individual will help manage day-to-day crises and reactive media inquiries – with a concentration on last-mile delivery and the operations network that supports it. They’ll also contribute to forward-looking scenario plans in preparation for reactive or issues-based news cycles and business announcements, changes, and more. The successful candidate must think and communicate clearly to address complicated scenarios. He/she will be responsible for developing externally-facing statements and responses, thereby requiring exceptional writing skills, as well as the ability to manage feedback and edits quickly and concisely.
About the team
The Global Corporate Issues and Media Relations team supports communications around Amazon’s reputation as a great employer and industry leader that strives to be a more sustainable company and contributes positively to the communities it serves. The U.S.-based team supports media relations while providing strategic counsel to relevant business teams and other communications teams.