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Description

We are seeking an experienced L5 Senior FinOps Specialist to join our Global Accounts Receivable (GAR) team. This role requires a seasoned professional who can independently manage complex vendor account reconciliations, resolve aged debit and credit balances, and drive process improvements in a global delivery environment. The ideal candidate will have deep expertise in accounts receivable operations, balance sheet reconciliation, and the ability to lead cross-functional initiatives that optimize financial operations.

Key job responsibilities
Balance Sheet Reconciliation & Clearance
• Independently analyze and resolve vendor accounts with aged balances using systematic netting and clearance procedures
• Execute end-to-end clearance of aged balances through designated payment processes
• Clear open items in balance sheet reconciliations for cash and vendor clearing accounts
• Perform Statement of Accounts analysis, conduct detailed reconciliations, and determine optimal clearance strategies
• Root cause open items and provide permanent fixes working with Operations or Technology teams

Cash Application & Receipt Management
• Work with cash application teams to reduce unapplied and unidentified receipts
• Research missing, unidentified, and rejected funds and collaborate with internal departments to apply payments timely and accurately
• Leverage Oracle Cash Manager to ensure missing or reversal of cash accounting entries are reconciled appropriately
• Ensure all intercompany transactions, FX variances, and reclass journal entries are accounted within the same period partnering with FOAA team

Cross-Functional Collaboration
• Partner with internal teams including FOAA Cash, FOAA AR, FinOps Cashapp, FinOps Collections, AR Services, Payback team, and Billing team for complex situations requiring specialized resolution
• Work with billing, credits, and payback teams to ensure any discrepancies are addressed
• Collaborate with finance technology and analytics teams on automation deployment and system controls

Performance Monitoring & Reporting
• Monitor key performance indicators to track progress against balance reduction goals and resolution metrics
• Extract and analyze data from business intelligence dashboards using complex filters and perform multi-dimensional validation checks
• Review and analyze quantitative data and create meaningful reports to drive business improvement
• Create detailed audit trails and backup documentation ensuring compliance
• Adhere to closing and reporting timelines and provide extended support to counterparts

Process Improvement & Automation
• Drive automation initiatives to streamline clearance procedures and reduce manual intervention
• Identify and implement process improvements that enhance efficiency and reduce aged balance accumulation
• Lead exit path development for high-volume hold categories and standardize resolution approaches
• Develop and maintain standard operating procedures, best practices, and support policy updates and standardization initiatives across business verticals
• Participate in continuous improvement projects to scale and improve controllership with measurable results