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Senior Program Manager, Fleet Maintenance & Vendor Operations, In Life Services

Amazon

Amazon

Operations
Bellevue, WA, USA
Posted on Feb 5, 2026

Description

The Global Fleet and Products organization is responsible for managing and supporting the Amazon Last Mile Fleet. We're seeking a strategic Program Manager to drive breakthrough solutions in Amazon's last-mile delivery fleet management. You'll be the catalyst for creating world-class vehicle maintenance programs and managing critical vendor relationships that ensure our delivery network remains efficient, safe, and innovative.

At least 25% travel is expected.

Key job responsibilities
- Develop and implement comprehensive maintenance and repair program strategies
- Create and drive cross-functional project plans with significant organizational impact
- Analyze data to identify improvement opportunities and quantify performance metrics
- Coordinate resources and align stakeholders across multiple teams and networks
- Monitor vendor performance against established KPIs and service level agreements, driving continuous improvement
- Proactively identify and mitigate potential risks before they become operational challenges
- Build and maintain strategic partnerships with key suppliers to ensure long-term program success and innovation

A day in the life
Your day will be a dynamic blend of strategic planning, cross-functional collaboration, and problem-solving. You'll navigate complex projects, engage with diverse teams, and create solutions that directly impact Amazon's delivery capabilities. Expect to dive deep into data analysis, craft comprehensive program strategies, and communicate complex insights to senior leadership.

About the team
We are the Fleet In-Life Services team, dedicated to managing Amazon's delivery fleet throughout its entire lifecycle. Our mission is to reinvent fleet management through innovative solutions, from vehicle deployment to retirement. We're passionate about improving operational efficiency, exploring electrification technologies, and ensuring our vehicles are always ready to deliver.