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Sr. Program Manager, Same Day, SSD Operations Integration

Amazon

Amazon

Operations
Nashville, TN, USA
Posted on Feb 5, 2026

Description

Sub Same Day (SSD) is looking for a Sr. Program Manager with a delivery record and proven program management experience to own a significantly complex and cross-organization building design initiative for our faster than Same Day fulfillment centers. Robust understanding of fulfillment operations, including under-the-roof and on-the-road processes, engineering product solutions and development of long term roadmaps will be conducive in delivering innovations . This role will play a critical role in designing the future building design solutions for the Sub-Same Day business. It requires a high-level of ownership over the strategic design and implementation, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to understand one-way vs two-way doors, make trade-off decisions and influence stakeholders. This role will scope highly complex building design and automation solutions, identify risks/opportunities in strategies, effectively force multiple and communicate to senior management to accelerating business progress.

Key job responsibilities
* Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
* Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2026 variable cost and quality goals
* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
* Developing Amazon best practices for internal operations
* Leveraging analytics to support the future state of the business

The Sr. Program Manager will also demonstrate:
* Confidence operating in a highly ambiguous and iterative business space
* High attention to detail including proven ability to manage multiple, competing priorities simultaneously
* Willingness to challenge and influence big leaders
* Ability to think strategically and execute methodically
* Ability to work in a fast-paced environment where continuous innovation is desired
* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
* Ability to clearly communicate data insights to others