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Description

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.

We are seeking a Program Manager who will be an integral part in driving changes across Amazon’s operations and supporting top-down and bottom-up changes across our logistic network. In this role, you will be responsible for driving large-scale end-to-end process changes and partnering with multiple internal and external stakeholders to improve performance across multiple operational programs. You will be responsible for briefing senior leaders on portfolio performance across your assigned span of control. You will be responsible for providing expert guidance to operators and managers while managing the successful delivery of projects and goals across multiple organizations.

Key job responsibilities
- Manage and oversee various cross-functional programs, ensuring successful delivery.

- Develop and refine program strategies, effectively leading and motivating teams.

- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.

- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.

- Foster collaboration with internal and external partners to optimize resource allocation and project success.

- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.

- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.

- Identify and mitigate risks, preventing them from escalating into major issues.

- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.

- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.

- Manage and communicate project budgets effectively.

A day in the life
Join Amazon's Global Logistics team as a Program Manager I, driving operational excellence and continuous improvement in our global supply chain. You'll leverage Lean/Six Sigma methodologies to optimize processes, reduce costs, and enhance customer experience. This role offers a unique opportunity to make a significant impact on Amazon's international logistics operations, working with diverse stakeholders to develop scalable solutions that drive efficiency and customer satisfaction.

You'll start your day reviewing key performance indicators and collaborating with cross-functional teams to address operational challenges. You might lead a Kaizen event, analyze data to identify improvement opportunities, or present findings to senior leadership. Your role will involve problem-solving, stakeholder management, and driving continuous improvement initiatives that have a direct impact on Amazon's global logistics operations.

This role does require traveling (may include multiple consecutive weeks), and the candidate must be able to drive a rental vehicle.

About the team
The Global Logistics team is dedicated to optimizing speed and cost in Amazon's international supply chain. We focus on efficiently moving freight from global manufacturing hubs to Amazon's international marketplaces, supporting both Fulfillment by Amazon (FBA) sellers and retail direct import vendors. Our mission is to enhance selection and reduce costs for customers by leveraging top-tier logistics providers and innovative Amazon supply chain solutions.