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Description

The Device Software and Services organization builds foundational capabilities used by Amazon Devices, including Kindle, Fire Tablets, Echo, Fire TV, and many more. The Device Diagnostics and Troubleshooting team builds state-of-the-art observability, diagnostics, and troubleshooting systems leveraging Generative AI to enable automated proactive detection and rapid root cause identification.

As the Software Development Manager (SDM), you will lead the software engineering team and be the Single Threaded Owner (STO) and will be responsible for goal setting and the engineering roadmap for the team. You will be responsible for hiring and career development of software engineers and quality assurance engineers. You will set the technical direction for the team to build highly performant, scalable, and extensible software apps and services. You will establish a team culture that focuses on engineering and operational excellence. You will set and shepherd the Agile/Scrum environment to deliver high-quality software against tight schedules. As a technical leader, you will also establish architectural principles, provide input into selecting design patterns, and mentor team members on their appropriate application.

We're looking for customer experience-minded entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of technical product ownership, and want to have fun while making history. It is still Day 1 in the Devices business, and we are seeking a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines