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Description

Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

We are seeking a Systems Engineer to support and operate our productivity infrastructure, with a particular focus on optimizing our license server systems. As a key member of our infrastructure team, you'll leverage your expertise to enhance system reliability, scalability, and performance, directly impacting the efficiency of our entire organization. If you're passionate about solving complex technical challenges, driving continuous improvement, and working with state-of-the-art satellite technology, we want you on our team!

Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.

Key job responsibilities
1. Operate, support, and maintain robust and scalable license server infrastructure to support Kuiper's growing engineering and development teams.

2. Lead the optimization of license utilization across various software tools and applications used in satellite design, testing, and operations.

3. Develop and implement automation strategies to streamline license management processes, including provisioning, monitoring, and reporting.

4. Collaborate with software vendors to troubleshoot issues, negotiate contracts, and ensure optimal performance of licensed applications.

5. Conduct regular audits of software licenses to ensure compliance and identify cost-saving opportunities.

6. Create and maintain documentation for license server architecture, processes, and best practices.

7. Support and operate the team's other Productivity Infrastructure

8. Participate in team OnCall duties

A day in the life
Starting with a team stand-up to discuss ongoing projects and any urgent issues. You then dive into analyzing license usage reports, identifying optimization opportunities. Midday, you're troubleshooting a performance bottleneck in a critical design software's license server. In the afternoon, you're collaborating with vendor support to resolve a complex licensing issue, while also mentoring a junior engineer on implementing automated license provisioning scripts. You wrap up by drafting a proposal for scaling the license infrastructure to support Kuiper's next phase of growth.

About the team
KPE builds and operates the core productivity solutions supporting Kuiper’s operations and engagements with business partners. Our services set the example for operational excellence and invisibly scale as the business grows, while maintaining the highest standards of security and regulatory compliance. We innovate on behalf of our customers to automate and simplify their workflows, enabling them to focus on high-value activities.