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Packaging Technical Pub., Kuiper Customer Terminals

Amazon

Amazon

IT, Customer Service
Redmond, WA, USA
Posted on Nov 4, 2025

Description

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.

As a Packaging Technical Publications Manager, you'll be the innovator for our packaging solutions championing design excellence across Kuiper's diverse and worldwide portfolio of products and customers. You'll be a member of an agile design team to craft an unboxing experience that balances simplicity, accessibility, and sustainability while creating customer delight. You'll develop global and regional packaging designs from creative briefs, collaborating across Industrial Design, Packaging Engineering, UX, Brand, and Research teams. You'll navigate technical constraints while delivering elegant solutions that align with strategic design vision. Your role encompasses starts with a hands-on attention to design details and customer experience starting from initial concept development throughout the full product life cycle.

You will collaborate on packaging design initiatives spanning customer terminals and accessories to be used in markets across the world ranging from new to technology and service to those with experience. You are aware of regional and language for different cultures ensure translations are informative for each culture. We're seeking a creative program manager who solves complex design challenges with refined, impactful solutions while upholding brand consistency and elevating our packaging design aesthetic. The ideal candidate brings both creative vision and business acumen, with a deep understanding of global markets and emerging trends in packaging technology, materials, and design. You have an exceptional eye for detail, are articulate, and embrace ambiguity.

Key job responsibilities
* Lead cross functional teams through design, concept development, and the execution of print production for all language variants.
* Ability to create and design materials, images, and messages for packaging mock-ups to drive decisions.
* Enhance design practices within the team through processes like critiques and design sprints, fostering a culture of excellence.
* Distill complex information into accessible, engaging design deliverables.
* Ability to cut through ambiguity on complex topics and confidently articulate concepts and present work to senior leaders and executives, and other strategic partners via clear, compelling storytelling.
* Demonstrates eagerness to embrace innovative approaches while maintaining a strong commitment to personal growth and team development.
* Provide mentorship and creative feedback to designers, cultivating talent while upholding exceptional design standards.
* Oversee production execution, ensuring quality control, color accuracy, and adherence to material specifications.
* Create a world class consumer experience by shaping the full packaging journey—from striking shelf presence to a memorable unboxing moment for all countries and preferred languages of customers.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Key job responsibilities


* 10+ years of structural packaging and creative design program management experience.
* Strong leadership and interpersonal skills, with experience working directly with executive teams and senior leadership in corporate environments.
* Proven record driving collaboration and influencing decisions by building positive relationships.
* Hands on experience with retail packaging, deep knowledge of user experience, and are able to iterate multiple concepts and creative solutions.
* Clear and concise communicator with strong organizational skills, and ability to create clear processes, while maintaining flexibility for change. * Strong business acumen and ability to prioritize projects and resources based on business needs and priority shifts.
* Ability to cut through ambiguity on complex topics and confidently articulate concepts and present work to senior leaders and executives, and other strategic partners via clear, compelling visuals and physical assets.
* Experience working with UX designers and engineering leads to develop packaging designs that are intuitive and fun.
* Possesses a strong design sensibility with a knack for compelling visual storytelling.
* Combines creative thinking with a practical, hands-on mindset.

Preferred
* An understanding of the unique challenges of integrating multiple product form factors into a cohesive unboxing experience.
* Experience working with paper-based materials to package tech products and complex consumer electronics.
* Comfort exploring and experimenting with new methodologies and continuously seeking to improve both personal and team performance.
* A deep understanding of retail and e-commerce dynamics.
* Thrives in a very dynamic environment, and can effectively work across cross-functional teams and geographies while demonstrating integrity at all times.

About the team
Kuiper is one of the first in the world LEO satellite constellations providing affordable broadband access across the world. This team is comprised on industry leading experts in diverse fields aligned to the mission to serve the under or not served adequately populations across the world.