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Description

As a Senior Program Manager in the WW Engineering and Innovation (WWEI) Program Management Office (PMO), you will be responsible for overseeing a portfolio of projects with NA Process Engineering organization. Your role will ensure these projects align with our strategic objectives by managing project progress, tracking key metrics, ensuring project management standards, and facilitating communication between stakeholders. You will work across technology and operations teams to drive innovation, prioritize initiatives, and optimize processes that positively impact customer experience while supporting business growth. A key aspect of your role will be providing executive-level reporting, all while maintaining alignment with Amazon's goals and vision.

Key job responsibilities
- Design and implement Program Management Office (PMO) standards, methodologies, and frameworks across assigned functional areas
- Lead the development and maintenance of executive-level business review documentation (MBRs and QBRs), Peak readiness documentation, and OP cycles with focus on performance metrics and strategic alignment
- Collaborate with director-level leaders to drive strategic alignment, resource allocation, change management initiatives, and cross-functional decision-making
- Facilitate stakeholder management through effective communication and transparent status reporting
- Lead execution of high-priority initiatives while ensuring alignment with organizational strategy and objectives
- Partner with Process Engineers to provide mentorship, ensure consistent delivery standards, and drive successful project outcomes

A day in the life
You will lead critical business initiatives by developing PMO strategies that deliver measurable organizational impact. Your projects will standardize our processes and improve operations across the organization. Working closely with Senior Manager / Director-level leaders and stakeholders, you'll define project requirements, monitor progress, and manage risks. Your role involves synthesizing complex information for executive reviews while maintaining clear communication channels to keep all stakeholders informed of changes and impacts.

About the team
The Amazon Logistics (AMZL) Team is responsible for the acquisition, design, construction, and management of all facilities in the Amazon Delivery Station Network.