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Description

Reports to: Senior TL, Business Process Improvement of Change Enablement

The Business Integration Lead will lead the Change Management efforts within World Wide Grocery Stores. They will play a key role in ensuring key strategic initiatives meet the change and project objectives on time and on budget by increasing Team Member speed of adoption. This position will work on several projects and change deliverables simultaneously and ensure timely completion of all project goals. The Business Integration Lead will work with leadership to identify change requirements and provide guidance to, the Change Enablement TMs assigned to create actionable deliverables based on Change Management assessments and plans. They will also create and/or provide input to deliverables working closely with project, training, and communications resources.

While the Change Integration Lead does not have direct supervisory responsibility, this person must be comfortable working in a matrixed environment, and acting as a coach to global, OA and store leaders helping them in their roles as leaders and sponsors of change. This position will be responsible for identifying, understanding and facilitating Change process change leading to single Change practices across OAs where appropriate.

Key job responsibilities
• Serve as the lead Change expert for assigned business areas
• Work with internal Team, business partners, and key Stakeholders to develop a Change Management strategy for each major sub-project. This would include Change Impact Summaries, Communication and Training Plans as well post-assessment activities to facilitate successful adoption of new initiatives
• Become an expert in multiple Change areas to facilitate understanding of Change requirements and operational decisions needed as well as facilitate agreement on companywide processes in support of project or program goals.
• Develop strategic, collaborative partnerships with regional business partners to understand their business needs and priorities in support of Change Management activities
• Collaborate with Change Process Analyst on assigned projects to understand the Change Management impact of process changes and incorporate into action plans
• Execute Change Management plans and activities in support of change and adoption activities
• Create communication and training collateral at times on own and at times with communication and/or training expert support
• Support and coach managers and leaders in their change sponsorship role
• Present Change Management information and updates to a variety of audiences including Steering Committees and Regional and Global Leadership groups
• Collaborate with business partners on systems deployment plans and coordinate successful execution of rollout schedules
• Escalate Change Management related risks as appropriate