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Software Dev Engineer II, Conversational Ad Experiences

Amazon

Amazon

Seattle, WA, USA
Posted on Oct 23, 2025

Description

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising.

We are looking for a software dev engineer for the Conversational Ad Experiences (CAX) team within Sponsored Products and Brands (SPB). SPB helps merchants, retail vendors, and brand owners grow incremental sales of their products on Amazon through native product advertising. The CAX team focuses on sponsored conversational shopping experiences powered by large language models (LLMs). The team is working on multiple 'industry first' projects which are ambiguous and challenging, but they offer the opportunity to have a significant impact on both our shoppers and business. As an engineer on the team, you will drive major product and engineering initiatives, build large-scale, low-latency distributed systems, build ML infrastructure and data processing pipelines. You will partner with our science team to implement LLM models in production, and also contribute to LLMOps. You will be responsible for designing, building, and operating key pieces of customer facing functionality impacting hundreds of millions of Amazon shoppers worldwide.

Key job responsibilities
Key job responsibilities
• Design and develop net new conversational ad experiences on the Search page
• Collaborate with cross-functional teams to integrate AI-driven solutions across our advertising ecosystem
• Pioneer new approaches to conversational AI and natural language interactions in advertising
• Shape the future of how businesses connect with customers through advertising
• Create scalable systems to deliver explicitly personalized ad experiences
What we're looking for:
• Passionate about Generative AI, Large Language Models, and their real-world applications
• Strong software engineering skills
• Creative problem-solver who thrives in ambiguity and loves tackling complex challenges
• Track record of delivering innovative solutions that drive business impact
• Enthusiasm for staying current with the rapidly evolving AI landscape