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Description

At Amazon, innovation drives growth and enables us to offer our customers more types of products more conveniently and at even lower prices. The Amazon Books team is seeking a Software Application Engineer to revolutionize workflows through AI and LLM powered automation solutions. The ideal candidate will leverage artificial intelligence/large language models to transform manual processes into intelligent, automated systems. They will develop production applications and services that incorporate AI/LLM capabilities to enhance operational efficiency while ensuring a superior customer experience aligned with Amazon's business objectives. The role requires deep understanding of both traditional software development and modern AI technologies, along with the ability to identify opportunities where AI/LLM solutions can create significant business value. They should have strong empathy for Amazon's customers and business objectives, particularly those aspects relevant to the team and division (where "division" is an organization which can include about 150 people), and be able to translate complex technical solutions into measurable business outcomes.

Key job responsibilities
• Design and develop end-to-end software solutions including scripts, workflows, and interactive dashboards, ensuring scalability and adherence to modern engineering best practices
• Partner with business teams to gather requirements and translate them into technical specifications, while identifying opportunities for process optimization and automation
• Create and implement web-based applications with self-service capabilities, focusing on workflow management, quality auditing, and productivity tracking tools
• Develop and integrate automation solutions using custom software development, optimizing operations across multiple applications
• Lead technical design discussions and provide architectural guidance while mentoring junior engineers and contributing to technical strategy
• Ensure solution quality through proper documentation, testing procedures, and maintenance practices while collaborating with cross-functional teams
• Drive continuous improvement initiatives by evaluating new technologies, recommending process enhancements, and implementing efficient automation workflows

About the team
The Katalyst-Tech team is a part of the Risk, Operations, Success, and Engagement (ROSE) organization. We provide Process automation, Application development, and Robotic Process Automation (RPA) services to multiple partner teams (Books, Music, AWS ) with a skilled group of Application Engineers, RPA Developers, and System Development Engineers.
We have built and maintain over 150 bespoke applications, internal tools, and backend services used daily across Books Operations.