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Amazon
Team Vision and Mission:
Our goal is to establish Amazon as the world's most reliable shopping platform for safe and compliant products. We are committed to shielding customers from unsafe, illegal, controversial, or policy-violating products, while enabling our Selling Partners to offer a wide range of safe and compliant products. We intend to achieve this on a global scale by, (1) Enabling Safety and compliance through a science-first approach to provide customers with trustworthy listings, (2) Validating safety and compliance of products listed for sale via high sophisticated proactive and reactive controls and compliance, (3) Creating user-friendly tools to simplify the compliance process for our Selling Partners, (3) Actively engaging with external stakeholders to build public trust in our dedication to customer safety, (4) Disincentivizing bad actors from participating in our stores, and (5) Innovating to reduce operational costs.
Required Skills
This position demands a diverse skill set, encompassing strategic thinking and in-depth analytical problem-solving. The ability to make high judgement, effective and high velocity decisions is crucial. Candidates must excel in communicating complex technical and operational issues in clear business language and you must be comfortable performing in a highly collaborative environment and working with your peers to accomplish the objectives of the organization
Key job responsibilities
- Lead a global team of risk managers with accountability for establishing the vision, strategy, and implementation of all pivotal outcomes for enabling a safe and compliant store
- Define, implement, manage and execute program objectives, including the tracking of metrics and key performance indicators to evaluate program efficacy and drive ongoing improvements
- Partner with product and engineering teams to realize our NorthStar seller experience vision through AI-powered solutions that enable "list once, sell globally" capabilities, streamlining compliance processes and reducing complexity for our selling partners.
- Regularly communicate with senior leadership on progress to goals, alignment with deliverables and seek support where necessary
- Making rapid changes to business frameworks and operational processes to counter emerging threats, making judgement calls with balancing fast actions to high severity issues and new risks with implementing precise mechanisms to protect customers