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DESCRIPTION

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.

The Sr. Manager, Product Manager – Technical, will play a pivotal role in defining and implementing the software roadmap critical to connect devices to the Kuiper satellite communication system. The successful candidate must have direct experience with embedded software connecting satellite and/or wireless broadband services for residential (B2C) and enterprise, telecom, and mobility customers (B2B). As the Sr. Manager for the PMT device software team, you will oversee the development of architecture, solutions, systems integration and roadmap for managing embedded software systems on customer terminals (CTs) and WiFi routers/gateways, as well as AWS services and applications for telemetry, over-the-air updates, and various other manageability features. You will guide a group of PMTs to work with engineers addressing these system integration challenges, while also focusing on team development and upholding a high standard for delivery quality.


Key job responsibilities
- Work directly with customers, engineering teams, and operational stakeholders to define Kuiper embedded software service features via working backwards, business requirements documents which can easily be translated into product and engineering deliverables.
- Lead a team of PMTs to define, build, and launch embedded device software features for Kuiper services to meet requirements of different customer verticals.
- Create detailed product requirements documents based on an intimate knowledge of the specific customer verticals including use case prioritization, feature definition and product roadmap.
- Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and speed-to-launch.
- Manage entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, sales, finance, operations, international.
- Responsible for launch plan and enablement, working to ensure that all teams have what they need to be successful.
- Establish goals and reviewing metrics to identify opportunities and deliver success.

- Research and identify new opportunities to innovate on behalf of our customers.
- Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
- Provide regular performance feedback and career development guidance to team members.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.


About the team
The Kuiper Antenna Systems Product management team supports the devices that connect our customers to the Kuiper network. We work with engineering to deliver the product hardware and software for both applications and the underlying embedded Linux system. We work hand in hand with hardware, engineering and operations teams to deliver a great experience for our customers.