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DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

re:Cycle Reverse Logistics is an electronics processing company that works to extend the life of used electronic equipment through reuse, repair, resale, and recycling. We are a stand-alone company within the Amazon corporate family that provides IT Asset Disposition services to other Amazon companies with a specialization in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!

re:Cycle Reverse Logistics is looking for a talented, driven, and highly organized program management manager, who will own change management and project delivery within Amazon's re:Cycle Reverse Logistics (RRL) organization and across RRL’s customers. Success in this role requires exceptional stakeholder management skills and the ability to navigate complex organizational dynamics while maintaining focus on delivering results that meet Amazon's high standards for customer satisfaction, efficiency, stability, simplicity, and operational excellence. You will use your expertise to proactively solution and develop mechanisms enabling RRL to continue to deliver reuse cost avoidance, liquidation recovery, and sustainability benefits across a secure global infrastructure to customers. The role leads a team of PMs responsible in supporting the different service capabilities of RRL. Influence and scope spans across multiple customers, partner teams, systems, and operational processes which require exceptional strategic thinking and autonomous decision-making capabilities that align with business objectives. You will be expected to create an efficient project management office, lead business and senior leader reviews, and align teams toward coherent strategies to effectively manage program expansion and change management.

Key responsibilities will include building upon the foundation of the program by establishing centralized intake processes that prioritize customer requests based on ROI, level of effort, and feasibility, while also leading capability improvements and global expansion efforts that require deep subject matter expertise, cross-team consensus building, and consideration of diverse environmental and legal requirements. The individual effectively communicates these complex decisions and trade-offs to senior leadership, while proactively communicating the roadmap to impacted stakeholders and working with impacted teams across the organization to ensure resourcing and roadmap inclusion.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.