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Cluster Operations Leader, DCO Cluster Manager

Amazon

Amazon

Operations
Santiago Metropolitan Region, Chile
Posted on Sep 3, 2025

DESCRIPTION

The Cluster Leader is responsible for one or more Amazon Data Center Clusters and /Colocation Operations within a particular region. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, efficiency and cost.

Key job responsibilities
- Hiring, managing and developing the operations team including compute operations managers, engineering operations managers, logistics operations managers and their teams
- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, efficiency and cost
- Planning and executing the Infrastructure Operations component of new datacenter and Colocation (Colo) expansions
- Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance and change management
- Vendor management of Colo datacenter services providers to meet or exceed contracted performance SLA’s
- Safety, security, and availability incident response, incident management and incident resolution
- Continuous improvement of operational processes, procedures, methods and tools

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.