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DESCRIPTION

The AU Delivery Services Learning team is looking for a Learning Coordinator to join our team in Chullora, NSW.

The position will be responsible for deploying and executing learning & training Delivery Services plans to support Delivery Station/Fulfillment Centre execution, aligned with Learning & Development strategy. This role will be focused on training execution with current and new Associates, liaising with critical stakeholders, with a focus on improving operational metrics by standardising process execution.

Key job responsibilities
• Develop, assess, track, and facilitate training related programs for new and current entry level employees.
• Work closely with stakeholders and relevant team members for preparation and coordination of training events based on site/regional needs.
• Build trust with peer(s) across the AU Delivery Services team and collaborates on regional learning projects.
• Serve as a Subject Matter Expert (SME) for onboarding; coordinating all training needs.
• Facilitate certified job and compliance training including ongoing audits, badge creation, data entry and retrains.
• Travel between local Delivery Services sites to provide maximum coverage in the region.
• Maintain, prepare and distribute data on key metrics for their delivery station/region.
• Monitor adherence to standard work and quality and coach associates accordingly.
• Ensure area readiness and area organisation for all Learning Experience areas to ensure they are prepared to support all onsite training activities.
• Escalate any barriers to Learning Manager or appropriate escalation point.
• Collaborate and support the wider Delivery Services Learning Team.