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DESCRIPTION

We are searching for a builder to lead one of EU FBA's most transformational initiatives: revolutionizing supply chain management for Sellers through AI-powered solutions. This new role will drive the development, adoption, and implementation of next-generation solutions that transform traditional account management into data-driven supply chain consulting.
Stockwise represents a strategic investment in supply chain management transformation, offering customized support to FBA Sellers across all our account management teams. Working closely with WW FBA teams, you will help evolve our traditional Account Managers into 10X Account Managers (10XAMs) by implementing solutions that combine human expertise with AI capabilities. Through this transformation, we'll enable Sellers to optimize their operations, unlock growth opportunities, and navigate complex supply chain challenges.
With exposure to senior leadership across WW FBA, Marketplace and Operations teams, you will shape the future of FBA supply chain management, working at the intersection of business transformation, operational excellence, and seller success.

Key job responsibilities
• Drive the adoption and scaling of AI-powered supply chain management solutions, directly impacting seller growth and profitability
• Own the business strategy and roadmap for Stockwise's AI solutions, including the mechanism to track their performance, adoption, impact to the business, and feedback loops for continuous improvement
• Lead the business-technical collaboration with WW FBA teams to create scalable AI supply chain solutions that improve Seller support
• Partner with Account Managers to identify critical use cases and prioritize AI development opportunities
• Create, design, and implement AI prototypes beyond Stockwise aiming to optimize supply chain processes
• Gather and synthesize Voice of the Seller feedback to inform program development and identify pain points
• Lead performance reviews on Stockwise with senior leadership, synthesizing complex data into actionable insights