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DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting data center operations — and we’re looking for talented people who want to help.

The Global Network Delivery organization, within AWS, is seeking a Sr. Product Manager, Technical (Sr. PM-T) to own the roadmap for integrated tooling that streamlines cabling ordering and deployment, reduces lead times, and delivers maximum value to teams, vendors, and customers.


Key job responsibilities
- Engage with internal and external GND stakeholders to gain insights and capture critical needs for the business today and in the future
- Build and maintain a multi-year roadmap, balancing innovation, cost optimization, and operational excellence
- Define and drive technical execution by writing detailed requirements, partnering with engineering on feasibility, understanding the architecture, making technology stack decisions, and balancing technical debt against new feature development
- Coordinate with NLM-Cabling Services and other teams to strategize tool integrations, prioritize feature work, and outline budget and resources required to implement product roadmaps
- Set and track success metrics to measure tools adoption, efficiency gains, deployment speed, and value delivered
- Work closely with the Insights & Reports team to ensure inputs from upstream tools are accurately reflected in BI dashboards, with proper validation for data accuracy, completeness, and timeliness.
- Work independently in a high-pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist
- Present progress, insights, and recommendations to senior leadership effectively


A day in the life
The ideal candidate is adaptable, resourceful, and resilient when navigating complexity and ambiguity. They excel at breaking down unstructured challenges into manageable components, applying both analytical rigor and creative thinking to uncover solutions. With a strong bias for action, they are comfortable making pragmatic decisions even without perfect information, quickly adjusting as new insights emerge. They bring learning agility, while balancing strategic thinking with the ability to dive deep into details when needed. Skilled in communication and influence, they clearly articulate recommendations, earn trust across diverse stakeholders, and drive alignment in uncertain environments. Above all, they remain composed under pressure, treating ambiguity not as a barrier but as an opportunity to innovate and lead.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.