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DESCRIPTION

Operations Technology Solutions organization (OTS), with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. Operations Technology Solutions (OTS) designs, builds, secures, deploys, and sustains the technical infrastructure and devices that enable Amazon Operations (Ops).

OTS team is looking for a driven Program Manager to join our organization. If you're ready to drive results and thrive in a fast-paced environment, we want to hear from you.

Key job responsibilities
- Understand significant business programs, establish comprehensive metrics to measure OTS program impact, and explain reasons behind business decisions
- Partner with internal business verticals to determine program progress and milestones using a metric and analytics approach
- Regularly review program metrics, proactively seek opportunities to drive mindful metrics improvements, and discuss with stakeholders across the organization to drive outcomes
- Write effective narratives on programs, program updates and reviews, and present them effectively to stakeholders, management, and leadership
- Effectively communicate complex analytical findings to both technical and non-technical audiences, including senior management and other stakeholders
- Drive cross-functional feedback mechanisms to conduct program and metric reviews with key partners and stakeholders across the organization
- Identify and implement process improvements to enhance the efficiency and effectiveness of operations
- This role may include 15% travel, domestic and international, dependent upon business need

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!