Find your next role

DESCRIPTION

The Amazon Selling Partner API Services team is hiring for an experienced Risk Program Manager to drive and enhance compliance with program policy requirements to mitigate Selling Partner API (SP-API) related Selling Partner and Developer risk.

This position will play an integral role in ensuring the auditing / assessment systems are accurate, reviewing data analytics to make informed decisions, and provide feedback to strengthen policies across a global team.

The Risk Program Manager will work closely with Selling Partners, Third-Party Developers, and Global Partner teams, as well as Legal Counsel, Solutions Architects, and Tech teams to develop and support the continuous improvement of auditing tools and resources.

A successful candidate will have:
- Relevant risk management / investigations experience driving business workflow improvement.
- Excellent written and verbal communication skills with a customer focused, detail driven, and professional demeanor.
- A passion for delivering results and building trust with internal and external stakeholders.
- A consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.
- A proven ability to meet tight deadlines and prioritize workload.

Key job responsibilities
- Develop and continuously improve a global SP-API auditing / assessment program with collective feedback from cross-functional stakeholders.
- Apply process improvement and risk-mitigation methodologies.
- Maintain a strong understanding of best in class risk and control principles, and regulatory expectations.
- Identify, track, and report key risk indicators.
- Work closely with internal tech development teams to improve customer experience of internal/external auditing tools and resources.
- Work with 3rd party assessment / auditing firms for conducting external audits / assessments.
- Develop, integrate, and implement standardized tech and risk solutions to increase compliance while reducing burden on associate workload.
- Improve integrator experience with our program through webinars, onsite seminars, improved communication and operational planning