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DESCRIPTION

We’re seeking a Principal Applied Scientist to spearhead the next generation of AI-driven shopping experiences for Alexa.

As a key scientific advisor to our organization, you will pioneer breakthrough solutions in Generative AI, Agentic AI, and Large Language Models (LLMs) to revolutionize voice-driven commerce at unprecedented scale. This role offers a unique opportunity to tackle complex, open-research problems at the intersection of e-commerce, conversational AI, and machine learning. You will define and execute the scientific strategy of Alexa Shopping, collaborate with cross-functional teams, and set the standard for scientific excellence within our organization.

Key job responsibilities
Strategic Leadership
- Lead the scientific vision for Alexa Shopping, bringing innovative research and industry insights to strategic decisions.
- Drive the exploration and adoption of emerging technologies, particularly in Generative AI and Agentic AI, to create novel shopping experiences.
- Develop new evaluation methodologies and metrics that align scientific advancements with business objectives and customer needs.
Technical Excellence
- Architect and oversee the implementation of innovative, scalable AI solutions that span multiple teams and impact millions of customers.
- Identify and solve grand challenges in voice-driven commerce, bridging the gap between research and practical applications.
- Conduct high-level scientific reviews and provide expert guidance on complex solutions within the organization.
Organizational Impact
- Initiate and lead cross-functional projects that push the boundaries of what's possible in AI-driven shopping.
- Foster collaboration between Alexa and Shopping teams to create synergies and drive innovation in AI-powered retail experiences.
People Development & External Leadership
- Mentor and nurture the next generation of scientists, actively participating in their career development and growth.
- Elevate Amazon's scientific reputation through keynote presentations, publications in top-tier conferences, and leadership in the broader AI community.

About the team
The Alexa Shopping team is pioneering the future of voice-enabled commerce across all Alexa devices, including smart speakers, screens, the Alexa App, and Fire TV. We’re at the forefront of integrating innovative Generative AI and LLMs to transform the entire shopping journey into a seamless voice and touch experience. Our mission spans the complete shopping lifecycle, from upper-funnel discovery and personalized recommendations to search optimization, purchasing, reordering, order tracking, and post-purchase support. We’re reinventing how customers discover and interact with millions of products through conversational AI, making shopping more intuitive, accessible, and delightful. As part of our team, you'll work alongside world-class scientists and engineers to shape the next generation of AI-driven shopping experiences that will impact millions of customers globally.