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DESCRIPTION

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving
revenue, adoption, and growth from the largest and fastest growing small- and
mid-market accounts to enterprise-level customers including public sector. The
AWS Global Sales (AGS) team interacts with leading companies and believes that
world-class support is critical to customer success.
The NAMER Global Sales Strategy & Operations team is seeking a driven, talented
and experienced Sales Operations Lead for the US (Area) Specialist organization.
Area Specialists engage directly with assigned customers in partnership with Field
Sales teams to provide subject matter expertise critical to advancing and launching
opportunities. Area Specialists are part of the Account Teams for account planning,
opportunity identification and pursuit (including RFP/RFIs, architecture
development), closing deals, and shepherding wins to post-sales teams. Acting as
the front-line touch point for Specialist customer engagement, Area Specialists
provide data and anecdotes on what is working and what is not back to GTM
Specialists and into Worldwide and Service teams. The FSO Lead for the US
Specialist Org will be a key business stakeholder and partner for the sales
leadership of this organization. This candidate will play a key role in supporting
excellence in strategy and operations in partnership with the sales leadership
team. This candidate would be expected to work cross functionally to help this
organization successfully land and execute against these strategic priorities. We
are looking for a hands-on and motivated self-starter who can navigate effectively
in a matrixed environment to drive business results.
This candidate will support the rhythm of the business activities such as Annual
Planning Cycles, Monthly Business Reviews, Quarterly Business Reviews, and
other cadenced reporting and metrics for this team.
This candidate will be expected to drive predictable reporting, analyze business
trends and make business recommendations to senior management based on these
analyses – all in an environment of rapid growth and increasing complexity. This
role will also lead the strategic definition of the key sales support systems and
processes to meet the growth trajectory of the business and achieve the revenue
and market development objectives. The ideal candidate has strong business and
financial acumen, broad technical skills, sales and marketing expertise and a deep
analytic background.
This position works with the several stakeholders supporting the extended
Enterprise Sales organization, such as Business Development, Marketing,
Professional Services, and the Partner team. The candidate must have the ability to
communicate effectively across multiple technical and non-technical business
units, as well as across other geographies as necessary.
The candidate will play a key role in defining processes for end-to-end execution of
territory planning and account alignment of the sellers in this organization, sales
compensation management, headcount planning, and revenue and goals planning.
A successful candidate is a person that has a proven work ethic that drives the
desired results. This is a hands-on position - the ideal candidate must be willing to
“roll up their sleeves”.

Key job responsibilities
-Business partner to sales leadership
-Help define the go-to-market strategy
-Work cross functionally to execute priorities
-Support rhythm of business activities
-Identify reporting issues, gaps in processes, and drive timely resolution.
-Work cross functionally to land and execute these priorities
-Support the management cadence for the business
-Develop routine and ad-hoc analytic reports to senior management regarding
business development initiatives, customer segment performance, performance
against goals, etc.
-Ensure reports contribute to business insight and decision-making,
-Develop relationships and processes with sales, partner, marketing, business
development, professional services, finance, HR, sales operations, and other
stakeholders to execute the operational priorities
-Assist Sales Managers in all aspects of evaluating their teams’ performance.
-Identify reporting issues, gaps in processes, and drive timely resolution.

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.