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DESCRIPTION

Come help Amazon delight our customers by delivering packages faster than ever before! At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.

Amazon Flex's Product & Technology team is looking for an experienced Sr. Manager to lead our Product and Program team. You will be responsible for leading a team of Product Managers and program managers for raising the bar on vision, product definition and time to market. This team supports our Amazon Flex products along with frameworks and tools for our science and program teams. The successful candidate will look at the big picture from business and technical perspectives and be key to supporting the large technical scale, growth and complexity.

Responsibilities:
- Lead a team of Product and Program managers to build the best in-class experiences for Flex across Recruiting, Onboarding, Evaluation and Engagement.
- Conduct market research and competitive analysis to guide the product strategy
- Set the right success metrics for the product, make data driven decisions to shape the product roadmap and closely work with engineering teams on product delivery.
- Build a fluid product set for global audience, that solves for the dynamic security and compliance regulations across the world
- Lead the discussions/updates with senior leadership and drive key decisions
- Partner with cross functional stakeholders on understanding different facets of the product, like legal, PR, compliance, marketing etc. to build the right experiences
- Play a key role in shaping the technical strategy of the product by closely working with the engineering team
- Work with marketing and design teams to create delightful experiences and go-to market strategies