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DESCRIPTION

Shopbop is seeking an experienced, versatile Digital Technician to support both our fast-paced product photography and editorial content teams at our Madison, WI studio. This hybrid role will be responsible for managing the end-to-end digital imaging workflow, maintaining color accuracy and brand standards, troubleshooting technical issues, and driving process improvements across both workstreams. The ideal candidate will have a strong background in commercial photography digitech work as well as experience with digital asset management systems and workflows.

Key job responsibilities
• Oversee the daily digital imaging workflow for product photography, handling 3,000+ files per day
• Verify color accuracy and perform color corrections as needed to ensure brand consistency across all visual assets
• Troubleshoot and resolve on-set technical issues with cameras, lighting, computers, software, etc. to minimize downtime
• Collaborate with cross-functional teams (Photography, Styling, Art Direction, Inventory, Marketing, etc.) to identify and address workflow inefficiencies
• Utilize proprietary asset management systems to track and deliver product and editorial imagery on tight timelines
• Support the ingestion, organization, and maintenance of the global digital asset management system
• Develop and implement metadata schemas, taxonomies, and user permission structures for all visual assets
• Coordinate with Marketing, CRM, Social, and International teams to address their digital asset needs
• Support cross-departmental initiatives within Creative Operations as needed