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DESCRIPTION

Join our Trustworthy Shopping Experience Operations Tech (TSE Ops Tech) team in building next generations of global compliance product through the integration of software engineering fundamentals and latest generative AI technologies. You will work with an international team of product managers and stakeholders, tackling complex software architecture design challenges and building highly scalable AI-first to create safer, more intelligent marketplace experiences for both sellers and customers.

Key Focus Areas:
• Developing AI-powered systems for automated product safety assessment and compliance verification
• Building intelligent catalog management solutions using natural language processing and computer vision
• Creating generative AI tools to enhance seller safety and compliance processes
• Designing scalable architectures that combine traditional services with AI/ML capabilities

The Ideal Candidate Will Have:
• Strong software engineering fundamentals and experience with distributed systems
• Knowledge of machine learning frameworks and generative AI technologies (e.g., transformers, LLMs)
• Experience with AI model deployment, optimization, and monitoring in production environments
• Ability to tackle complex problems through data-driven experimentation

What We Offer:
• Opportunity to work with state-of-the-art AI technologies and shape their application in e-commerce
• Exposure to global markets and diverse technical challenges
• Full-stack development experience across AI and traditional systems
• Collaboration with international teams of applied scientists, engineers, and product managers
• Innovation-focused environment with emphasis on continuous learning and experimentation

Key job responsibilities
• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.
• Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
• Design and code the right solutions starting with broadly defined problems.
• Work in an agile environment to deliver high-quality software

About the team
Trustworthy Shopping Experience (TSE) org is part of SPS and strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. TSE Ops org caters to the operational needs of TSE. TSE Ops Tech team is part of the TSE Ops. Within TSE Ops it focuses on the needs of the Regulatory Intelligence, Safety and Compliance (RISC) programs. COMS Team owns Medux, Human In The Loop (HITL) system that facilitates Operations teams with automated work allocation, skill management and dynamic work execution interfaces to facilitate manual action catering to multiple compliance requirements.