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Transportation Specialist

Amazon

Amazon

Melbourne, VIC, Australia
Posted on Jul 4, 2025

DESCRIPTION

Are you ready to solve transportation mysteries, and help Amazon deliver world class service to our customers?

The AU Transportation Operations team is seeking for Transportation Specialists to join the team in preparation for the launch of our brand new fulfillment center in Cranbourne.

As a Transportation Specialist, you will be a vital member of Amazon Transportation Services. You will oversee team members performing trailer moves, coordinate yard activities (such as check in, traffic flow, internal communications with dock teams, etc.), conduct yard audits, conduct yard inductions, oversee driver inductions as assigned in accordance with business need to support Amazon’s transportation network wherever applicable.

Please note that this role will be require flexibility to work different shifts both days and nights.

Key Job Responsibilities:
- Creating, sending an End of Shift report on a daily basis with all the load details that arrived and departed from the site which will also include the delay arrival reasons when carrier arrives late including any action items for the delays.
- Communicating with OB (Outbound) dock team and NOC to give reasons for delays when the drivers arrive late and depart late.
- Coordinating with multiple carriers and their contacts for any site related escalations on carrier pickups and delivery issues including informing them of any weather related disruptions to yard activities.
- Establishing and communicating daily load plan development/ changes (load requirements on daily basis) to NOC, internal stakeholder and external stakeholders.
- Daily monitoring with FC (Fulfillment Centre) operations departments, transportation peers and carriers to ensure all trailers arrive and depart on time.
- Consolidating data from multiple data sources to generate daily, weekly, monthly reports to support business needs (uncover data integrity issues) and identify any patterns which could be proactively mitigated.
- Engaging carrier drivers and delivery drivers in the yard as needed to maintain yard organization, yard safety (make escalations whenever necessary) and minimize delays.
- Using internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis such as SSP (Sortation Platform), FMC (Freight Management Console), YMS (Yard Management System), etc.