Find your next role

DESCRIPTION

Job Description
Would you like to join a dynamic Amazon team that is focused on delivering critical content to Amazon’s Last mile team. This team is currently looking for a strong manager with experience in content strategy and new ways to deliver content to users to improve the customer experience.

The successful candidate will manage a team of technical writers. This includes regular meetings with direct reports and the global team /business stakeholders, resource planning/allocation, delivering programmatic goals, and manage the team’s performance. Additionally, the candidate would also be expected to drive content related programs from conception to delivery working in collaboration with stakeholders globally. This role requires an individual with excellent analytical abilities, creativity and project management skills. The candidate must be a self-starter, with strong attention to detail, capable of diving deep, and able to work in a fast-paced and dynamic environment. Great interpersonal skills, strong verbal and written communication, time management, ability to multi-task efficiently, and openness to change are required. Demonstrated affinity for technology and a background in technical writing, editing, and information design would be a plus. A passion for communicating effectively and a healthy sense of humor are essential to the role.
You must be used to dealing with tight deadlines and multiple stakeholders, and have a proactive approach to problem solving. You will have experience digging into data to discover pain points and developing broad content strategy that solves those problems, creating a best in class user experience. And you should have deep expertise in creating standards, tooling solutions, and visions for content portfolios and systems.