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ICT Design Engineer, JWO Professional Services, ICT Design Team

Amazon

Amazon

Design, Sales & Business Development
Seattle, WA, USA
Posted on Jul 3, 2025

DESCRIPTION

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

As an Information and Communications Technology (ICT) Design Engineer you will work with multiple design disciplines, network engineering teams, technical deployment engineering and management, and operations teams to bridge gaps, and support design and deployment of ICT infrastructure in Amazon Physical Stores. Amazon Stores are the first grocery stores to offer Just Walk Out (JWO) Technology. These are stores with advanced shopping technology so you never have to wait in line. Our checkout-free shopping experience is made possible by our JWO Technology, which automatically detects when products are taken from, or returned to the shelves, and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt.

The position requires strong working knowledge in a wide variety of building types and systems (both the design of such systems and also installation and maintenance). Candidates must be capable of making creative design recommendations and must have the ability to articulate design justification to different groups within the organization. This position will be part of an exciting, fast-moving ambiguous business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment.

As a member of this team, you will work directly with engineers and managers across the globe to develop connectivity solutions for the physical layer. You will work with multiple teams to design and plan ICT network infrastructure to include space, pathway, power, cooling, wireless and cabling design specifications for construction and permitting. You will work with industry suppliers and manufacturers to develop product requirements and recommend new technologies. You will work with and manage third party ICT design consultants and Low Voltage Contractors (LVC).

You are the right person for this job if you have a strong end user focus and a passion for producing high-quality work. You must be a self-starter, creative, and a critical thinker with an intense curiosity and drive for learning. You must demonstrate the ability to efficiently plan and prioritize all deliverables and resources across multiple projects and working groups spanning design and technology. This position requires you to manage stakeholder expectations, schedules, budgets, assets and scopes—because organization and attention to detail are in your DNA. You will work closely with internal teams and external partners. You will make decisions and find solutions quickly and with confidence, and not expect someone else to show you the right way forward. You are the right person for this position if you take ownership of your work, display a great deal of initiative, possess common sense, sound judgment, and a sense of humor.

As an ICT Design Engineer you will:
- Collaborate with MEP Designers, Network Engineers, Architects, Design managers, Procurement teams and Implementation Managers to coordinate design and deployment of IoT devices and ICT infrastructure to include power, cooling, space, pathways, cabinets, racks, and network equipment
- Review, approve and stamp ICT product data submittals with RCDD, P.E. or other ICT industry certified Stamp
- Develop, establish and revise ICT BODs, SOPs, and Construction Specifications
- Work with BIM teams to create, edit, and revise design drawing details and templates
- Attend design meetings, and review, comment and approve ICT design drawings and specifications using Bluebeam or other PDF software
- Analyze, optimize, troubleshoot and improve Wi-Fi network designs
- Write 1 pager and 6 pager technical documents with analytical cost data and present to executive leadership to propose changes in ICT designs
- Work with procurement teams, product manufacturers and distributors to develop maintain and manage Global ICT Product equipment lists, pricing and lead times
- Develop and provide RFP, SOW and Bid Templates to ICT design consultants and LVC - Review, analyze, level and compare bids
- Manage ICT design consultants and LVC Contractors holding them accountable for on time, high quality deliverables
- Identify and respond to risks and high-priority issues rapidly and effectively
- Support new technology development and design activities that improve infrastructure quality, reduce cost, and installation time
- Travel 25+% to review projects, coordinate with onsite personnel and contractors at JWO 3P Stores
- Have fun and offer creative out of the box solutions

This is an opportunity to leverage and grow your existing experience in an innovative and highly collaborative environment where the results of your work will directly impact Amazon and its customers.


Key job responsibilities
As an ICT Design Engineer you will:
- Collaborate with MEP Designers, Network Engineers, Architects, Design managers, Procurement teams and Implementation Managers to coordinate design and deployment of IoT devices and ICT infrastructure to include power, cooling, space, pathways, cabinets, racks, and network equipment
- Review, approve and stamp ICT product data submittals with RCDD, P.E. or other ICT industry certified Stamp
- Develop, establish and revise ICT BODs, SOPs, and Construction Specifications
- Work with BIM teams to create, edit, and revise design drawing details and templates
- Attend design meetings, and review, comment and approve ICT design drawings and specifications using Bluebeam or other PDF software
- Analyze, optimize, troubleshoot and improve Wi-Fi network designs
- Write 1 pager and 6 pager technical documents with analytical cost data and present to executive leadership to propose changes in ICT designs
- Work with procurement teams, product manufacturers and distributors to develop maintain and manage Global ICT Product equipment lists, pricing and lead times
- Develop and provide RFP, SOW and Bid Templates to ICT design consultants and LVC
- Review, analyze, level and compare bids
- Manage ICT design consultants and LVC Contractors holding them accountable for on time, high quality deliverables
- Identify and respond to risks and high-priority issues rapidly and effectively
- Support new technology development and design activities that improve infrastructure quality, reduce cost, and installation time
- Travel 25+% to review projects, coordinate with onsite personnel and contractors at JWO 3P Stores
- Have fun and offer creative out of the box solutions


A day in the life
Inclusive Team Culture
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.

About the team
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.