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Sr Security Engineering Manager, Customer Service IAM
Amazon
Software Engineering, Other Engineering, Customer Service
Seattle, WA, USA
Posted on Jul 2, 2025
DESCRIPTION
Amazon's Customer Service Identity and Access Management (IAM) teams supports our business with identity and access management solutions while driving resilience against security abuse. They do this though scalable mechanisms, leveraging automation and AI, while protecting our customer’s data and privacy.
The Senior Manager of this program will lead a diverse cross functional team while working with and through partner teams to solve complex identity and authorization challenges across Amazon's global footprint.
Key job responsibilities
Hiring, developing, and mentoring security engineers, software engineers, program managers, and managing the day-to-day activities of the team
Working closely with developers, business leaders, and other security experts to uncover problems and develop the best approaches to solve them
Owning the strategic planning and development roadmaps for the organization
Building cadence and connection with the business and security teams the role supports
Communicating effectively with senior management as well as with colleagues from research teams, software engineering teams, and other technical and business teams
Regular reporting on the status of the security challenges and progress toward solving them