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DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Security Team is responsible for the security and risk management of the AWS Infrastructure. We build systems that detect, assess, and mitigate risk across the global infrastructure and are accountable for keeping the Amazon Infrastructure secure and compliant with customer requirements. The Infrastructure Security Vulnerability Management Team is looking for a Technical Program Manager to join our dynamic, outcome-driven team, who will be responsible for you will be responsible for delivering complex, high-impact cross-functional solutions that span varying technologies and operations across organizations and regions. The right candidate will have proven Program Management skills and the ability to translate technical needs and pain points, into projects or programs that scale. Additionally, the ideal candidate will have excellent communication skills (verbal and written), ability to work with technical teams across various groups to create strategy for and drive programs. The right candidate will have excellent organizational skills and proven program management experience with meticulous attention to detail and strong bias for action. To be successful in this position, you must be highly motivated, creative and a self-starter with strong time management skills who is able to see the big picture, execute flawlessly, and drive against timelines and project roadmaps.

Key job responsibilities
· Work with the leadership team to set strategy, define the product, and make appropriate high-judgment trade-offs between features and speed-to-launch.
· Use case prioritization, feature definition, ownership of the product roadmap, and customer segmentation.
· Engage with service owners and partner teams to identify integration opportunities and drive product initiatives.
· Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical
constraints.
· Creation of communication mechanisms for collaboration across SVPs in the broader AWS Infrastructure Services organization.
· Document, maintain and report on program processes.
· Identify and manage operational best practices with a focus on efficiency and customer satisfaction.
· Effective communication with Senior and VP level partners both written and verbal.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.