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Yard Maintenance Lead, Yard Infrastructure Management, Transportation Operations Management (TOM)
Amazon
Other Engineering, Operations
Bellevue, WA, USA
Posted on Jul 1, 2025
DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. This hourly position will support TOM leaders with the implementation and ongoing management of the new Repair and Maintenance program for TOM Managed Trailer Yards and off-site Yards. This position will provide essential support to the program in tracking maintenance and repair requests, coordinating work with vendors, obtaining quotes, partnering with internal stakeholders, and addressing field questions and concerns. The Maintenance Lead will manage both on-site and off-site requests while coordinating between Transportation Operations Management (TOM), Reliability Maintenance Engineering (RME), and third-party vendors. They will streamline request submissions through the internal systems, ensuring proper documentation with descriptions, photographs, and location details.
Key job responsibilities
• Establish and maintain a comprehensive tracking system for all maintenance and repair requests
• Monitor request status and ensure timely completion of work
• Capture data related to Reliability Maintenance Engineering team's processing of on-site maintenance requests
• Coordinate with vendors for scheduling work and obtaining competitive quotes
• Manage quote approval processes within internal tools
• Handle off-site yard location support and escalated issues
• Conduct initial assessments and vendor sourcing/vetting
• Serve as primary point of contact for internal stakeholders
• Facilitate efficient communication between internal and external stakeholders
• Manage and maintain confidential information including but not limited to voice of customer surveys, project financials and data achieves
About the team
Yard Infrastructure Management drives operational excellence through ownership of strategic yard design standards and pre-construction reviews, capital project management, comprehensive yard maintenance programs, network expansion and retrofit initiatives, and sustainable infrastructure solutions.