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DESCRIPTION

Come help us grow our early-in-career talent in Amazon Web Services (AWS) Professional Services! AWS is looking for experienced and motivated technologists who possesses a unique balance of technical depth, strong interpersonal skills, and business acumen to lead and develop a team of early-in-career consultants spanning a breadth of technology specializations and industry portfolios. You will partner with customers, AWS Sales, and other AWS teams to develop and execute cloud solutions that address customer use cases and accelerate innovation and the adoption of AWS. You will help shape and execute a strategy to deliver solutions for a broad range of customer use cases primarily from large enterprise customers while positioning and developing your team to build trust across our customer and organizational teams. You should also have a demonstrated ability to think and communicate strategically about business, products, people, and technical challenges.

In this role, you will be a part of leading and building our complex and ambitious “Associate to Consultant” (A2C) Program, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants in Canada. In the A2C Program, we’re hiring early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in Infrastructure, Application Development, DevOps, Data, and Security. Achieving success will require coordination across many internal AWS teams and external AWS Partners, with impact and visibility at the highest levels of the company. You’ll need to make prioritization calls across the enterprise that require both keen business and technical judgment, and will also drive processes and execution goals.

You will manage approximately 10-20 Associate Consultants.

It is expected to work from an AWS (or customer sites) at least 5+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.

The successful candidate must have exceptional coaching skills, strong business judgment, and demonstrated technical experience leading cross-functional teams. We are looking for a proven leader with the ability to execute both strategically and tactically, and someone who is excited to take on new, ambiguous projects. The Senior Delivery Practice Manager will be building relationships, driving customer consulting delivery, and will be responsible for driving professional and technical development of our consultants. This person will work with all delivery practices as well as global industry and technology verticals, AWS regional teams, and AWS partners to accelerate customer outcomes and consultant development.


Key job responsibilities
• Expertise - Drive training programs to focus and accelerate consultant development. Collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services.
• Solutions - Define and deliver on-site technical engagements with partners and customers. This includes participating in on-site visits, mapping customer business and technical requirements, as well as guiding your team of Associates in their journey of experiential learning and delivery.
• Delivery - Driving high team utilization on customer engagements including working with customers and AWS Partners to discover and map hardware and software solutions on customer’s premise or alternate cloud solutions in order to build migration plans to move customer workloads to AWS.
• Feedback and Insights - Work with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery.
• Cross Functional – working with peer leaders across professional services to develop and prioritize programs to meet the high bar set to deliver to our customer needs.