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DESCRIPTION

The AWS Industries (AWSI) organization supports Fortune 200 enterprise organizations with multi-national operations and decentralized IT decision making in their journey to AWS. Within AWSI, the Retail & CPG (RCG) Industry team is seeking an experienced Sales Strategy & Operations Lead who will serve as trusted advisor to the RCG EMEA Sales Leaders and sales teams, supporting their business operations both tactically and strategically.

This role will partner with our global account management teams and other cross-functional teams in order to define, land, and execute against our strategic priorities. This role will develop standard metrics to measure productivity and success of programs, automate and optimize operational processes, and invent new ways of diving deep with data to uncover actionable insights that help us serve our internal and external customers. This role will be responsible for looking around corners and measuring the performance of the organization, supplying sales leadership with relevant and timely insights on the health of their business, and will effectively manage the operating cadence for the team. In addition, this role will also take ownership of strategic projects around revenue, forecasting and analytics in order to driving standardization, automation, and scalability across our core processes.

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.


Key job responsibilities
• Contribute to global RCG industry strategy and vision, and partner with sales leader to drive execution in the region
• Participate in the definition of the goals, drive programs, tooling, and dashboards to meet the rapid growth of the business and achieve attainment of strategic objectives
• Collaborate with other operations managers to identify and implement best practices across regions.
• Track and report key performance indicators, goals, efficiency and trend analyses during monthly business reviews
• Lead strategic planning and annual planning activities for account teams
• Develop management dashboards and reports that are actionable and automated, in collaboration with AWSI central Business Intelligence team
• Drive process improvement and change management – lead and deliver training
• Create and manage the operating cadence for account teams
• Analyse data and trends to make informed recommendations to managers and drive change
• Define requirements for specific tooling to support processes and optimize their day-to-day work
• Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs.


A day in the life
This role will help lead EMEA-wide Sales Operations functions for the RCG Industry Business unit, and will work closely with peers across the global sales ops team, the EMEA sales/technical teams, the IBU leader, and various stakeholders across AWS. The successful candidate has excellent business and sales acumen, strong communication and collaboration skills, deep analytics experience, broad technical skills, and a demonstrated ability to both execute and influence. They must be willing to roll up their sleeves, dive deep to learn, be comfortable working within ambiguity, and have a passion for driving operational excellence.

About the team
Join our international, diverse team, which is going above and beyond for our most significant and influential customers in Retail & CPG. The team is always focused to deliver the best results for our customer by working backwards from their needs. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.