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DESCRIPTION

The AWS resource management team is developing capabilities for the future of sales. We are looking for a Program Manager who will be an integral part in driving changes across AWS and supporting top-down and bottom-up changes across resource planning. We are looking for an individual with a proven delivery record and project management experience to own strategic, tactical and cross-functional projects and programs. This role requires scoping and creating project plans, developing process, coordinating and driving execution, and communicating to senior management on status, risks, and process changes.

To succeed in this role, you bring a strong process improvement mindset, excellent problem-solving and data analysis skills, and the ability to influence without authority in ambiguous or fast-changing environments. You are equally comfortable rolling up your sleeves to dig into operational issues as you are driving strategic conversations with stakeholders across levels. This role with challenge you to lead transformative innovation while having the autonomy to make data driven decisions and invent on behalf our stakeholders.


Key job responsibilities
• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
• Solve ambiguous problems and proactively identify and mitigate risks
• Prepare and deliver clear, data-backed updates and recommendations to stakeholders and senior leaders.
• Foster a culture of continuous improvement by applying program management best practices and lean principles.


A day in the life
The Sales Resource Management team forms part of the Sales Marketing & Global Services org. As Amazon Web Services (AWS) continues to grow, the Sales Resource Management Team plays an important role in scaling revenue, processes and enabling strategy through resourcing in support of thousands of sellers across numerous industries, geographies, and product lines.

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.