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DESCRIPTION

We are seeking a detail-oriented and proactive Event Content Manager to support executing content strategies for tier one AWS events, including the Global AWS Summit series. This role is crucial in ensuring smooth operations and effective communication across various teams and regions. This role requires a highly organized individual with strong communication skills, the ability to manage multiple tasks simultaneously, and a passion for delivering high-quality content experiences. The ideal candidate will be adaptable, tech-savvy, and comfortable working with diverse teams across different time zones.

Key job responsibilities
Content Operations:
* Oversee session metadata management and review processes, aligning closely with global field marketing teams to ensure on-time deliverables
* Assist in maintaining the Global Summit session repository (library) of 1,500+ session assets, including owning change management workflows
* Help organize and schedule key milestone meetings (kickoff calls, check-ins, content reviews, and debrief calls)
* Develop best practices and associated documentation for owned workstreams, including playbooks
* Continuously refine and enhance content operations to deliver exceptional attendee experience.

Content tooling & technology
* Build and manage a central Airtable base for Global Summit session metadata and performance data
* Improve and automate process in Airtable to track and simplify workflows
* Support development and maintenance of session analytics dashboards

Content measurement and improvement:
* Assist in gathering and tracking post-event performance metrics across 30+ events
* Analyze session performance data and feedback to identify areas for improvement and think big about new ideas
* Engage in continuous learning and stay up-to-date with industry trends and emerging technologies related to content operations

About the team
Our team is dedicated to creating bar-raising content experiences across AWS events. We are a collaborative group of strategic thinkers, content visionaries, and event experts who work together to develop and deliver engaging, impactful content that resonates with audiences industry-wide and worldwide. We are experts at aligning content initiatives with broader business goals. We lead the content arm of AWS highest tiered event series, manage complex content operations, and ensure exceptional execution from strategy to delivery.

Content is the foundation of what we do. Content is how we directly communicate with our customers, influence industry narratives, and cultivate meaningful integrated experiences. It serves as the bridge that connects our organization with audiences, shaping perceptions, driving engagement, and facilitating learning and growth on AWS. Content plays a pivotal role in shaping industry trends and conversations. It introduces new perspectives, challenges conventional thinking, and inspires innovation. Content should spark discussion, encourage collaboration, and contribute to the evolution of the industry.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.