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DESCRIPTION

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you.

Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services, which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services, which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India.

As a Lead, Karigar-Saheli Acquisition and Account Management with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon’s offerings in India.

You will be the face of Amazon to potential sellers and existing sellers relevant to the program/ Your success will be measured by the performance of your team and sellers and impact of sellers on creating a great customer experience for buying consumers. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and e-commerce challenges, with the ability to build and convey compelling value propositions to sellers of particularly small sizes.

To be successful in this role, you will need to have superior people management and customer interfacing skills and demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business environment.



Key job responsibilities
Key job responsibilities
Roles and Responsibilities:
1. Onboard and manage relationship with program sellers.
2. Manage seller/category level goals through relevant business insights. Build and execute category level growth plans that cover key business opportunities for the seller and Marketplace.
3. Serve as a leader and point of contact for escalated sellers and provide support and resolution on time
4. Partner and communicate with stakeholders to ensure a consistent partner/employee/seller experience is achieved.
5. Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller’s current business and future opportunities. Publish recommendations and action plans based on data