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Senior TPM, Shopping Conversation Foundations, Shopping Conversation Foundations (SCF)
Amazon
Seattle, WA, USA
Posted on May 28, 2025
DESCRIPTION
We are seeking a passionate, talented, and inventive TPM to lead the development of a new AI experience that will shape the future of shopping. This team offers a unique opportunity to make a significant impact on building scaled evaluation systems and contribute to the technical program management of automated evaluation of LMM generated content. If you are thrilled about scaled evaluation systems enabling great customer experiences that will be used by millions of people worldwide and are eager to tackle technical challenges that have never been addressed before, then this is the perfect opportunity for you.
We are looking for a Sr. TPM to work on automated LLM-based CX evaluation solutions. You will work across multiple director orgs, orchestrate across science and engineerign team, and TPMs within SCF, Alexa Shopping, and Rufus organizations, to define workstreams, identify dependencies and gather commitments across teams to help unblock launch milestones. You will be required to go deep to understand technical dependencies, as well as manage the breadth of E2E launch lifecycle. You will need to drive several interactions and deliver results, across multiple partner teams and product leaders. The role sits at a critical interaction between our product, operations, science and engineering.
Key job responsibilities
* Define and deliver critical programs across multiple teams (SCF, Rufus, Alexa Shopping, Ops, etc..) to ensure launch readiness milestones are met.
* Standup mechanisms to track and communicate progress towards delivery dates.
* Effectively communicate with all levels of leadership, they should be able to represent complex decisions, trade-offs and solutions in various forums.
* Identify and resolve roadblocks and conflicts that originate during program execution. Partner with PMs, Science and Engineering teams to resolve issues.
* Build relationships and manage by influence in a matrix organization to solve complex AI problems with tight timelines
* Define and execute Program Management best practices across the different Alexa product, science and engineering teams to help raise the bar on the execution of our team.