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DESCRIPTION

Amazon Transportation Services (ATS) Linehaul is a critical backbone of how Amazon delivers packages to customers around the world. Within ATS Linehaul, the Fleet Infrastructure team is striving to build the most technologically advanced, environmentally friendly, and safest fleet in the world. This includes building the largest Electric Vehicle fleet and charging network in the world.

The Middle Mile Fleet Infrastructure team is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects. This role requires scoping multiple large cross-functional projects, managing to project timelines, and communicating to senior management on status, risks, and process changes. This role will also be responsible for pulling data to drive long-term decisions and evaluate current product performance. This role will require exceptional written and verbal communication skills, sound judgment when clear guidelines may not exist, and the ability to work independently in a high-pressure environment with all levels of leadership. Also, the role will require approximately 25% travel within the United States and Canada.

If you have a strong track record of delivering results, innovating on behalf of internal or external customers, and want to develop and launch best-in-class fleet management experiences, then come join our team! Want to learn more about what it’s like to be a part of Amazon Transportation Services? Check out this video! https://www.youtube.com/watch?v=en5YqrtBGvY&feature=youtu.be[/url

Key job responsibilities
Coordinating with cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes
Demonstrate performance that serves as a model of excellence establishing design best practices, business requirements, design team collaboration, and stakeholder alignment
Review and guide internally requested changes for validity, impact, and ensure timely incorporation once approved
Provide technical direction in accordance to established parameters for multiple projects in various locations simultaneously
Participate in or lead meetings to build positive, collaborative partnerships among subject matter experts (SMEs), team members, stakeholders and field leaders and associates to complete all required tasks to ensure successful new launches throughout the organization
Write and review whitepapers using information acquired from various stakeholders
Manage the continuous development of online dashboards to record and report key metrics to team members and management
Prepare team performance reports for weekly, monthly, and quarterly business reviews that distill key metrics and provide insights into recommended strategies
Manage full life-cycle of complex cross-functional programs with considerable impact across multiple organizations
Communicate to Senior Management on status, risks, and process/product changes
Work autonomously in an ambiguous environment
Partner with teams to source, allocate, and coordinate resources
Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes
Identify and mitigate risks before they become roadblocks
Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
Develop, implement and govern key performance indicator (KPI) reporting for a portfolio of programs

About the team
The Fleet Infrastructure team is responsible for deploying equipment that supports Amazon Middle Mile Fleet. The equipment deployment includes electric vehicle (EV) charger deployment, snow scrapers to remove snow from trailers, wash bays to wash trailers, and other innovative solutions. These deployments expand the lifecycle of our equipment while also address safety and compliance needs.