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DESCRIPTION

We are seeking an experienced Principal Product Manager to join our team. In this role, you will lead the strategy and development of our next-generation device ecosystem, including account linking solutions, OAuth flows, profile-aware device metadata, device provisioning, registration systems, and comprehensive management APIs.

As a Principal PMT, you will collaborate with engineering teams, stakeholders, and customers to define product vision, roadmap, and requirements while ensuring technical excellence across the DMS portfolio. This role has broad organizational impact, requiring collaboration with multiple engineering teams and stakeholders across the company. The incumbent will influence technical decisions that affect our entire device ecosystem and will be responsible for solutions that power millions of customer experiences.

Key job responsibilities
- Define the strategic vision and product roadmap for device management systems, incorporating business requirements, market trends, and technical considerations
- Lead the internal productization effort for device authentication flows, account linking, and device onboarding and registration, device metadata and policy management
- Collaborate with engineering teams to specify requirements for device metadata management and provisioning systems
- Drive the creation of device management APIs and documentation for internal and external consumers
- Partner with cross-functional teams including engineering, UX, security, and customer support to deliver cohesive solutions
- Analyze market trends, competitive landscape, and customer feedback to inform product decisions
- Prioritize features and capabilities based on business impact, customer needs, and technical feasibility
- Communicate product plans and progress to executive leadership and stakeholders
- Serve as a technical subject matter expert

About the team
We are Amazon's core device services team, the foundation on which all Amazon devices are built to deliver exceptional customer experiences. We take on the complex, behind-the-scenes challenges— ensuring seamless setup, reliable connectivity, secure interactions, and consistent performance—so our partners can focus on creating innovative, differentiated products. From crafting frustration-free out-of- the-box experiences to resolving real-world issues in the field, we enable devices to perform reliably in any environment. Our work spans every stage of the product lifecycle, empowering vertical teams across Amazon to build on a robust, scalable framework. By handling the essential infrastructure and the toughest problems, we make it possible for Amazon devices to connect, function, and thrive in the hands of millions of customers worldwide, fulfilling the vision of a connected, intelligent, and intuitive ecosystem.