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DESCRIPTION

One of the many reasons Amazon raises the bar on customer experience is because HR makes sure we have the best team behind us. We need an agile workforce, so that we have the right talent in the right numbers to meet our customers’ needs. As an HR Associate Partner, you will aim to motivate our people and keep them engaged with a fulfilling employee experience. Working as part of a team means you’ll get to share ideas and learn from others to grow your career.

Key job responsibilities
• Work closely with HR leaders and management on people-related projects to create an engaging workplace environment
• Handle day-to-day HR-related questions and admin, such as new-starter processes, self-service tools, and time and attendance reviews
• Use internal dashboards to create reports for leadership at your site
• Plan initiatives designed to foster employee wellbeing and experience on site
• Run audits to ensure compliance with company processes, data protection, local employment law and HR best practices


A day in the life
As an HR Associate Partner, you'll be at the heart of our operations, working on-site with direct access to our warehouse teams. This dynamic role goes beyond traditional office duties:
• Provide on-site HR support: Work in rotation with HR colleagues to ensure continuous availability for employee queries and concerns.
• Drive key HR processes: Maintain and improve essential HR functions to support our workforce effectively.
• Lead engagement initiatives: Collaborate with team leaders on projects to boost employee engagement and create an inclusive work environment.
• Gather and act on feedback: Collect employee input and implement activities to drive new initiatives and improvements.
• Adapt to daily challenges: Be prepared to tackle a variety of HR-related tasks and projects as they arise in our fast-paced environment.
This role offers a unique blend of hands-on HR support, strategic project work, and the opportunity to directly impact employee experience in our dynamic fulfillment center setting.


About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.