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Sr Technical Program Manager, Cloud Access Gateway

Amazon

Amazon

IT, Operations
Seattle, WA, USA
Posted on May 20, 2025

DESCRIPTION

About the Team:
The Cloud Access Gateways (CAG) team, within Traffic Engineering, is revolutionizing how Amazon services connect with the cloud. We build industry-leading solutions that simplify internet ingress, service connectivity, and cloud access experiences. Our infrastructure processes requests per minute at scale through three key area: OPF (Internet Ingress Gateway and reverse proxy), Cross-Region Access Gateways (seamless cross-region connectivity), and Cloud Access Builder Experience (service orchestration and onboarding).

About the Role:
We're seeking an exceptional Sr Technical Program Manager to provide leadership to critical CAG programs specially related to our Internet Ingress and Networking products. You will work with your peer to innovate on this field to increase Amazon protection from malicious internet attacks whilst serving customers requests at the massive scale and also ensure secure networking and connectivity. You will also work on making Amazon website faster by cooperating with your business partners and identifying new ways of rendering and serving Amazon product pages. There are thousands of software teams in Amazon who use your software to manage their internet traffic flow and as the leader of this team, you will have a unique opportunity in improving their experience. The ideal candidate will drive engineering excellence, drive programs/goals to modernize our Internet ingress, Networking portfolio. There are no limits to the contribution and impact this role can have, so get ready to make history!

Key job responsibilities:

Technical Leadership & Strategy
• Lead complex, multi-team technical initiatives
• Develop technical roadmaps and architectures
• Make critical technical decisions and evaluate tradeoffs

Program Management & Execution
• Drive large-scale programs across organizations, Manage dependencies, risks, and resources
• Define and track success metrics
• Coordinate between engineering teams and stakeholders

Strategic Impact & Innovation
• Connect technical initiatives to business outcomes
• Drive operational excellence and best practices
• Solve complex technical challenges
• Influence technical direction across organizations

Communication & Stakeholder Management
• Present to senior leadership
• Build consensus across teams
• Create technical documentation
• Translate technical concepts for various audiences

Customer & Business Focus
• Ensure solutions meet customer needs
• Manage program budgets and resources
• Drive cost optimization
• Balance technical debt with business value

This role requires a combination of deep technical knowledge, strong program management skills, and leadership abilities. Sr TPMs are expected to handle complex technical programs and influence technical direction across the organization.