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AI Content Writer, Artificial Generalized Intelligence Data Services (AGI-DS)

Amazon

Amazon

Marketing & Communications, Software Engineering, Data Science
Heredia Province, Heredia, Costa Rica
Posted on May 17, 2025

DESCRIPTION

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.

We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!



Key job responsibilities
• Maintain and follow strict confidentiality as customer privacy is our most important tenet
• Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video
• Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.
• Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio.
• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.
• Eye for detail and ability to pivot from one category of requirement to another instantaneously.
• Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team
• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.
• Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations
• Demonstrate ownership in floor support to clarify internal queries during execution on need basis

A day in the life
We are looking for a ML Data Associate (MLDA)/ AI Content Writers to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.

Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information.

You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.

About the team

This is a full-time position based at our office located in Heredia (AFZ), Monday through Friday. Due to the nature of our business and the collaborative nature of our work, remote work options are not available for this role.

Are you ready to shape the future of human-technology interaction? Amazon is at the forefront of innovation, harnessing the power of generative AI to tackle some of society’s most pressing challenges. As we pioneer the responsible development and deployment of large language models (LLMs) across our diverse businesses.

Join Us! Be a part of Amazon’s journey in shaping the future of AI and human-technology interaction. If you are passionate about pushing the boundaries of what AI can achieve and thrive in a collaborative environment, we encourage you to apply. Together, let’s build a future where AI enhances the way we live and work.