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DESCRIPTION

Amazon’s Vendor Investigations and Transaction Accuracy (VITA) team is seeking a highly motivated Senior Risk Investigations Specialist to join the Retail Investigations team at our Hyderabad, India location. The ideal candidate will be a self-driven professional, capable of handling complex, ambiguous, and comprehensive investigations, identifying underlying business issues, and recommending effective controls.

As a Senior Specialist, you will collaborate with Product and Program Managers, Business Intelligence, Machine Learning teams, and Risk SMEs to address business requirements. You will also interact with stakeholders outside of VITA to ensure the alignment of investigative efforts

This role requires close collaboration with multiple teams, including Legal, Human Resources, Finance, Accounting, Corporate Audit, Field Security, Loss Prevention, IT, and Fraud Security, among others, to ensure comprehensive risk management and resolution.

Key job responsibilities
Key Job Responsibilities:

Senior Fraud Investigator: Provide investigative services and expert guidance to cross-functional teams across the organization, ensuring timely and accurate results.

Complex Forensic Investigations: Conduct detailed forensic investigations in a dynamic and ambiguous environment using data analysis, SQL queries, internal tools, and external intelligence sources.

Ownership of Investigation Lifecycle: Demonstrate high levels of ownership by defining investigation requirements, tracking progress, identifying blockers, and providing resolutions or workarounds.

Project Management: Serve as a Project Manager for short-to-medium-term investigations, establishing procedures, monitoring progress, and ensuring successful outcomes.

High Standards: Produce effective documentation that summarizes findings, proposes solutions, and ensures clarity and transparency in reporting.

Policy and Process Improvement: Identify gaps and risks in existing mechanisms and policies, offering recommendations to policy-owning teams to enhance efficiency and security.

Technology Collaboration: Spot technology gaps and collaborate with tech teams to develop and implement solutions that address those gaps.

Risk Mitigation: Drive broader risk mitigation efforts by working closely with teams such as Internal Audit, Loss Prevention, and other relevant stakeholders.

Team Guidance: Provide effective coaching and mentorship to team members, fostering professional development and cross-skilling opportunities within the VITA team.

About the team
Vendor Investigations & Transaction Accuracy (VITA) is a key vertical within Global Finance Operations (FinOps), part of the Theft, Fraud, Abuse, and Waste (T-FAW) program. VITA is dedicated to identifying, preventing, and recovering erroneous, fraudulent, or wasteful payments made to vendors worldwide. Leveraging rule-based models and machine learning (ML) techniques, VITA effectively detects duplicate or fraudulent invoices, data anomalies, and potentially fraudulent vendors across both the corporate and retail sectors.