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DESCRIPTION

The Seller Partner Identity Verification team is responsible for knowing who we’re doing business with. We do this by applying a thorough verification process at key points during the seller or vendor lifecycle as well as deploying bad actor detection and enforcement. We organize this work into five programs aligned with different stages of the seller and vendor journeys. Within SPIV, the Registration and Verification team seeks to stop bad actors from gaining access to our store by providing proactive and customized registration and verification services. Our mission is that we build trust by protecting our customers, selling partners, and our store from bad actors.

A Risk Manager is a single-threaded owner responsible for delivering straightforward risk projects within an existing program for a defined risk strategy. Their focus may be on financial, regulatory, reputational, safety, Amazon policy, or business continuity risks. They own small risk projects, like developing SOPs, workflows, and policies.


Key job responsibilities
• Conduct investigations into allegations of organized fraud or abuse on and off the Amazon platform.
• Use a combination of manual and automated tools to obtain information & reporting bugs and tool improvement ideas.
• Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends.
• Perform dive-deep into the tasks reported through trouble tickets, checking registration history of sellers etc.
• Perform dive-deep by taking samples of sellers from the queues in case anomalies or unexpected queue spikes are observed
• Flag new risk attributes to automation team and suggest changes in SOP if the process requires enhancement to close loop holes for bad actors.