Are you customer obsessed to launch the most transformative and world’s best personal assitant to millions of customers, across 15+ languages and 50+ countries? Are you passionate about finding and solving first-of-its kind engineering and science problems? Do you enjoy communicating with all levels of leadership, represent complex decisions, trade-offs and solutions in various forums. Do you have a strong track record of managing and delivering on large, cross-functional launch programs?

At Alexa, we are focused on building the world's best personal assistant, leveraging the latest advancements in Generative AI technologies. Having passed half a billion devices sold, and with tens of millions of interactions every hour, Alexa+ is the next big step to bring more conversational and natural capabilities to make her the world’s best personal assistant . The Principal TPM will be part of the largest quality organization in Alexa, and will play a lead role to help bring this goal to life. The TPM will work across multiple director orgs, orchestrate across hundreds of engineers and TPMs within Alexa, Devices and AGI organization to define workstreams, identify dependencies and gather commitments across teams to help unblock launch milestones countries. This person will be required to go deep to understand technical dependencies, as well as manage the breadth of E2E launch lifecycle. The TPM will need to drive several interactions and deliver results, across multiple partner teams and in-country product leaders. The role sits at a critical interaction between our product, tech, science and in-country teams.

Key job responsibilities
* Define and deliver critical programs across multiple teams (Alexa, International country teams, Domains, Devices, AGI etc.,) to ensure launch milestones are met.
* Standup mechanisms to track and communicate progress towards delivery dates.
* Effectively communicate with all levels of leadership, they should be able to represent complex decisions, trade-offs and solutions in various forums.
* Identify and resolve roadblocks and conflicts that originate during program execution. Partner with PMs, Science and Engineering teams to resolve issues.
* Build relationships and manage by influence in a matrix organization to solve complex AI problems with tight timelines
* Define and execute Program Management best practices across the different Alexa product, science and engineering teams to help raise the bar on the execution of our team.
* Manage a queue of customer facing issues and feature requests to improve the new functionalities of Alexa.

About the team
This organization has the charter to ensure Alexa (and Alexa+) is contextually, linguistically and culturally relevant across the billions of interactions that customers have outside US, and also to ensure we serve and improve the validation platform that enables all feature builders across the world, to build globally from day1.

BASIC QUALIFICATIONS

- 7+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- 5+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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